Existing users – don’t use this form, open up a ticket through your support portal.
Please login to your account and head to the support portal to open a support ticket. An active account is required to create support tickets.
We kindly ask that don’t send in messages asking about the following..
Other than that, we’d love to hear from you. and will usually reply within 2 working days.
Please send your requests / ideas through the feature request form.
Some answers to common questions;
If you can’t access your account because you’ve forgetton your password, you can reset your password.If you’re locked out and showing a ‘security warning’, it means our security has temporarily blocked your IP due to too many password tries. This block only lasts a few hours and then you’ll be able to try again. (or alternatively login from a different IP)